Sunday, February 06, 2011

Egypt crisis and Outsourcing companies

Some people see Egypt as the new India when it comes to IT outsourcing. What most people do not know is the fact that a lot of the IT support from Indian outsourcing companies already comes from countries like Egypt. A country with a well educated young generation that speaks English. It might be that your IT outsourcing is not directly affected, since being hosted in India, but the IT expert in India might have trouble getting his workstation supported from the help desk sitting in Egypt.

It is just another lesson learnt of how outsourcing creates risks that are not well understood, particular when it comes to the chain of dependencies that a global economy creates. With the introduction of the cloud the picture even gets fuzzier.

Read more: Outsourcing firms logging out of Egypt

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